Shipping policy

Shipping Policy
Order processing
Orders are usually processed within 1-3 business days after payment is confirmed. Processing times may be longer during holidays, high-volume periods, or supplier delays.
Shipping destinations
We currently focus on shipping to customers in the United States. Availability may vary by product and address.
Shipping rates
Shipping rates are shown at checkout before payment. For standard U.S. orders, the current standard shipping rate is $4.99 unless otherwise shown at checkout.
Estimated delivery time
Estimated delivery time for standard U.S. shipping is 7-15 business days after the order has been processed. Delivery times are estimates and are not guaranteed.
Tracking
When tracking is available, we will send tracking information by email after the order ships. Tracking updates may take time to appear after the carrier receives the package.
Incorrect address
Please make sure your shipping address is correct before placing an order. We are not responsible for delays or failed delivery caused by incorrect or incomplete addresses.
Delays
Shipping may be delayed by carrier issues, customs processing, weather, holidays, high order volume, or other events outside our control.
Lost or damaged packages
If your package is lost, damaged, or marked delivered but not received, contact us at support@hushpawhome.com and we will help review the issue.
Contact
For shipping questions, contact us at support@hushpawhome.com.